MC-Rx plan members may register for the mail order program via phone, mail, fax, or online through the Member Portal.

Not a member? Visit our New Customer Registration page to register with our Patient Portal!

You may call the toll free ProCare PharmacyCare number listed on the brochure to register for the mail order program over the phone, or you can complete the patient profile in the brochure to register via mail/fax. You do not need to call to register for the mail order program over the phone if you are going to mail the brochure and your prescriptions together.

The mail order brochure is only necessary for your first order. You may list all of your dependents on the same brochure. Obtain mail order prescriptions from your doctor, and clearly write your name, date of birth, and member ID number (listed on your Member ID Cards) on the back of your prescription.

Mailing Address: 

2850 N Commerce Parkway

Miramar, FL 33025

Phone: 800-662-0586

Fax: 800-662-0590

You may mail your prescriptions and the completed mail order brochure (only necessary for the first order) to the following address:

2850 N Commerce Parkway

Miramar, FL 33025

Mailed prescriptions usually take 2 to 5 business days to arrive at our facility. This time may vary depending on your location and the time of year.

You may also have your doctor fax your prescription to our facility at the following number:

800-662-0590

Please note that we must have original copies of any Class II medication prescriptions, and they cannot be faxed or phoned.

Please clearly indicate with a personal letter or enclosed note if you do not need a medication filled. We assume that any medication sent to us is ready for processing unless clearly marked otherwise.

ProCare PharmacyCare accepts the following payment methods:

• Credit Card (American Express, Discover, MasterCard, and Visa)
• Debit Card
• Money Order
• Cash
• Cashier’s Check
• Personal Check
• Flexible Spending Account

We are not able to bill, so payment must be received before medication can be dispensed. Please allow for a longer turnaround time if you are paying with a money order or check.

If you choose to pay by check, your check must accompany your prescriptions and be made out to ProCare PharmacyCare. If your check is for a larger amount than your prescription total, we can keep this credit on file for your next order. If your check is for an insufficient amount, we will contact you to pay the balance with a credit card, or request an additional check before fulfilling your order.

Our Client Services department will contact you if there are ever any problems processing your order.

You may save money on your copayment through the mail order program. For an estimated copay quote, you may call ProCare PharmacyCare at 800-662-0586.

ProCare PharmacyCare will pay for standard shipping, 3-day shipping for controlled substances, and overnight shipping for refrigerated medications. Members are given the option to pay for upgraded shipping methods.

We will make an attempt to process and ship your order within two business days for items that are in stock.

Please Note: Weather-related shipping delays are not within our control.

Delivery Method Shipping Time:

• Standard 3 to 5 business days (plus processing time)
• 2- to 3-Day Shipping 2 to 3 business days (plus processing time)
• 1-Day Shipping 1 business day (plus processing time)

For changes and cancellations of an order that you have previously authorized, please contact Customer Service by telephone or email. It is much better to use the telephone as our ordering system is automated and we make every attempt to process and ship the order as soon as possible.